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Car crash claimsA guide by Dotto · Street directory of particular crashes · Not a law firm

Key map · six pages

Find your crash on the map

Australia’s motor accident injury schemes treat a passenger, a cyclist, a motorcyclist or a family after a death in different ways, and each state and territory writes its own rules. This guide is a map book of those differences: one page for each kind of crash, every rule taken from the scheme’s own pages.

A guide by Dotto. Not a law firm. Nothing here is legal advice, and the guide does not act for anyone or recommend lawyers or insurers. Each page names the official place to check.

The six map pages

Each map page goes state by state. Pages join at their edges, so you can walk from one to the next.

An open street directory, its pages of orange city blocks and named streets curling up from the binding.
The old street directory: a city cut into numbered pages, each one ruled into lettered squares. Photo by Etienne Girardet on Unsplash

KEYHow to read a map page

B2
A grid square. Sections of a map page carry one, and the gazetteer below points to them.
A route: steps in the order they usually happen.
A worked example. These are invented to show how a rule works, and say so.
→
The page edge. “Joins map 3” takes you to the neighbouring page.

Every rule on a map page is stated from the official page of that state’s scheme, and the sources are listed at the foot of each page. Where a scheme’s page doesn’t cover a question, the map page says so rather than guess.

INDEXWho runs the scheme in each state and territory

The scheme that applies is usually the one where the crash happened. These are the bodies whose pages this guide is built from.

Motor accident injury schemes
WhereBodyStart here
QLDMotor Accident Insurance Commission (MAIC) regulates the CTP scheme Can I claim?
NSWState Insurance Regulatory Authority (SIRA) For individuals and their families
VICTransport Accident Commission (TAC), a no-fault scheme owned by the Victorian Government What is a TAC claim?
SACTP Insurance Regulator Who can claim
WAInsurance Commission of Western Australia Motor injury insurance
TASMotor Accidents Insurance Board (MAIB) How we can assist you
ACTMotor Accident Injuries Commission, for the Motor Accident Injuries (MAI) Scheme Who is eligible
NTMotor Accidents (Compensation) Commission, for the no-fault MAC Scheme; claims are administered by TIO About the MAC Scheme

A–ZGazetteer

Like the street index at the back of a directory: a term, then the map page and grid square where it is explained.

A suburban intersection seen from directly above: grey roads, white line markings, a green lawn and new house lots.
An intersection from above, the way a map page sees it. Photo by Iain on Unsplash

NOTEAbout this guide

This is a plain-language guide by Dotto. It is not a law firm and has no lawyers, and it is not an insurer or a government body. It does not take on claims, recommend anyone or tell you what to do in your own matter.

What it can do is put the schemes’ own words side by side, so the differences between states are easier to see. The scheme for the state or territory where the crash happened can tell you how its rules apply, and a lawyer can tell you whether you have a claim and what it might be worth.